Wil je een artikel retourneren?

EXCHANGES ARE FREE

To make a exchange please connect to your Kaly Ora account with the email you used to make your purchase: https://shopify.com/30808637580/account

Then on your order page select 'Request a return'.

Select your items you want to exchange  and in the Note section, let us know which article and size you need.

We are happy to cover the cost of shipping for this exchange, you will receive the shipping label to send it back to us by email and we will as well send you your exchange.

TERUGGAVEN

We accepteren ongedragen, ongewassen artikelen met de labels er nog aan binnen 15 dagen na ontvangst. Als je je bestelling binnen 15-29 dagen retourneert, krijg je in plaats daarvan een cadeaubon. Als we je bestelling na 29 dagen ontvangen, kunnen we je helaas geen vergoeding aanbieden. Let op: ons retour- en restitutiebeleid is niet van toepassing op verkopen.

Let op: ons retour- en restitutiebeleid is niet van toepassing op verkopen.

To make a return: connect to your Kaly Ora account with the email you used to make your purchase: https://shopify.com/30808637580/account

On your order page select 'Request a return'.

Select your items you want to return.

You will receive the shipping label to send it back to us by email. Note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from the amount reimbursed. If you have any questions, please email us at info@kalyora.com