Shipping and Returns
SHIPPING FEES 📦
We ship worldwide! You can find below our shipping fees.
ZONE 1: 4.90€
Belgium | France | Luxemburg | Netherlands | Germany
ZONE 2: 9.90€
Austria | Denmark | Italy | Portugal | Spain | United Kingdom
ZONE 3 : 19.90€
Rest of the world
Duties and taxes will be born by the recipient.
SHIPPING TIME 🚚
Estimated times for orders to arrive at the destination are as follow:
- Belgium / France / Netherlands: 2-5 days;
- Rest of Europe : 5 – 7 business days
- Rest of the world: 11-18 business days
Please note that orders placed during weekends or national holidays may take longer time to be processed and shipped. If you are in a super duper hurry, just contact us at firstname.lastname@example.org or via Instagram @kalyora we will try to figure it out how to send it to you as fast as possible!
We accept returns against reimbursement within the next 15 days of your order date. If you return your order within 15-29 days, a gift voucher will be issued instead. If we receive you order after 29 days, unfortunately, we can’t offer you a reimbursement.
We accept unworn, unwashed items with the tags still attached within 15* days of receiving date. Please note our returns and refunds policy does not apply to sales.
Please make your return via this link.
Note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from the amount reimbursed.
Return fees are:
- Belgium / France / Netherlands: 4.95€ ;
- Rest of Europe : 9.95€ ;
- Rest of the world: 19.95€
You can make a return or an exchange for orders delivered in Belgium and Metropolitan France. Shipping costs are offered for exchanges in these countries.
*If you order with "Try before you buy" service, the period is shorter, get more information about this service only valid in France here. Returns and exchanges are offered in Metropolitan France.