Shipping and Returns
SHIPPING FEES 📦
We ship worldwide! You can find below our shipping fees.
[FREE SHIPPING ON ALL ORDERS ABOVE 130€]
ZONE 1: 3€
Belgium | France | Luxemburg | Netherlands | Germany
ZONE 2: 5€
Austria | Denmark | Italy | Portugal | Spain | United Kingdom
ZONE 3 : 10€
Rest of the world
Duties and taxes will be born by the recipient.
SHIPPING TIME 🚚
Estimated times for orders to arrive at the destination are as follow:
- Belgium / France / Netherlands: 3-6 days;
- Rest of Europe : 7 – 10 business days
- Rest of the world: 11-18 business days
Please note that orders placed during weekends or national holidays may take longer time to be processed and shipped. If you are in a super duper hurry, just contact us at email@example.com or via Instagram @kalyora we will try to figure it out how to send it to you as fast as possible!
We accept returns against reimbursement within the next 15 days of your order date. If you return your order within 15-29 days, a gift voucher will be issued instead. If we receive you order after 29 days, unfortunately, we can’t offer you a reimbursement.
We accept unworn, unwashed items with the tags still attached within 15 days of receiving date. Please note our returns and refunds policy does not apply to sales.
Please send us an email at firstname.lastname@example.org with your order number and we'll give you all the info necessary to make your return
Please note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
EXCHANGE 👙🔁👙 ♻️
Due to our limited quantities and no restock, we do not do standard exchange, if you want to exchange your item for a new size, color or a new model; please ask for a refund and reorder the new item on our e-shop. This will allow you to make sure to have the new item.