Do you want to return an item?
Please enter your email address and your order number (for example "#KA3500") to log into the returns interface.
You will be automatically redirected to the interface to make your return request.
5 days to try before you buy with
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5 days to try before you buy with
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5 days to try before you buy
Choose your items
Choose your favorite items within the limit of €500.
You can try them on at home without any money down. This service is only available for orders delivered in France and Belgium.
Select try before you buy
Select Elyn to finalise your order at the payment stage. Then simply enter your details as you would for a normal payment, but don't worry you won't be charged*.
Try your items at home
You have 5 days after receiving the order to decide and to let us know your choice. You will then be charged for the items you wish to keep*. Archive sales and bundles cannot be returned even with this service.
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