Do you want to return an item?

EXCHANGES ARE FREE

To make a exchange please connect to your Kaly Ora account with the email you used to make your purchase: https://shopify.com/30808637580/account

Then on your order page select 'Request a return'.

Select your items you want to exchange  and in the Note section, let us know which article and size you need.

We are happy to cover the cost of shipping for this exchange, you will receive the shipping label to send it back to us by email and we will as well send you your exchange.

RETURNS

We accept unworn, unwashed items with the tags still attached within 15 days of receiving date. If you return your order within 15-29 days, a gift voucher will be issued instead. If we receive you order after 29 days, unfortunately, we can’t offer you a reimbursement. Please note our returns and refunds policy does not apply to sales.

Please note our returns and refunds policy does not apply to sales.

To make a return: connect to your Kaly Ora account with the email you used to make your purchase: https://shopify.com/30808637580/account

On your order page select 'Request a return'.

Select your items you want to return.

You will receive the shipping label to send it back to us by email. Note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from the amount reimbursed. If you have any questions, please email us at info@kalyora.com