Follow the steps below.

Step 1: Send us an email at info@kalyora.com to mention the reason for your exchange
Step 2: We will send you shipping guidelines.
Step 3: Once we receive your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If your exchange has been approved, we will process with sending you your new item or your refund and send you an email confirmation.

Please note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You may consider using a trackable shipping service or purchasing shipping insurance.